Contact Crufts Pet Insurance
Get in touch with us
At Crufts Pet Insurance, we’re here to help
If you’d like to discuss a policy, renewal, claim, or anything else – you can get in touch via phone. Our open hours are below, or if you’re an existing customer, you may be able to access what you need from your My Account login.
Are you an existing customer?
Your My Account gives you access to your policy details and documents, and claims information. If you want to find out more on your policy, edit some details, change a payment date, or track a claim – this is a good place to start.
Other ways to contact us
If you have any queries, require further information, or would like to talk about taking out a Crufts Pet Insurance policy – you can call us.
To talk about a policy
New policies
Renewals or cancellations
Open hours
Monday to Friday: 9am to 6pm
Weekends: Closed
Would you prefer to write?
You can email us on info@cruftspetinsurance.co.uk, or send written letters or information to us at the address below:
Crufts Pet Insurance
PO Box 506
Manchester
M28 8EN
Find out how to complain
Should you prefer to contact us using the National Relay service, please dial 18002 before our full telephone number.
How to claim
On our claims page you’ll find:
- How to make a claim
- How it works
- Information or evidence you will need to provide with a claim
- Information on excesses, conditions and dental claims
